The waiting room exercise

The patient waiting room can be an insightful area to learn more about how a GP practice or outpatient department work. It also allows an opportunity for members of the clinical team to gain some understanding of the waiting experience from a patient perspective (or perhaps Jerry Seinfeld’s perspective). ┬áThe waiting room exercise is sometimes […]

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Playing with patients: game theory and the medical consultation

Medical consultation models focus on the patient’s agenda. But what about what doctor’s ideas, concerns and expectations! Shouldn’t we look at the agenda of all the players involved? Learning objectives 1. Consider the use of game theory as a framework on which to model the doctor-patient encounter 2. Clarifying your own agenda as an influencing […]

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Whatsapp Doc? Instant messaging etiquette in medicine

Healthcare professionals and students are increasingly using instant messaging applications (usually Whatsapp) to communicate with each other. Learning objectives 1. Consider how you currently utilise instant messaging applications with your colleagues 2. Reflect on how differences between members of a messaging group could impact on training 3. Devise rules of messaging etiquette Imagine you have […]

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